Inflecto Systems worked together with Professor Graham Pockley from the University of Sheffield to make his online flow cytometry resource concept a reality. The concept involved creating a specialist online resource for helping researchers plan experiments which analyse cells using a technique called flow cytometry.
Inflecto took the concept and created a website which simultaneously interrogates the product catalogues of multiple reagent suppliers and provides current information on reagent availability.
The website (www.chromocyte.com) has a section for designing experiments that are tailored to specific equipment available at the users institution and it can help the researcher identify the correct combination of antibodies and control reagents and the companies that can provide these in an easy and intuitive interface.
It also includes a portal to other online flow cytometry resources and a unique educational and interactive communication environment allowing researches to access training, share tips and troubleshoot online.
The project went live in July 2010 and Graham won an award as Chromocyte was one of the most successful projects in the Yorkshire Enterprise Fellowship scheme.
The website has a global profile and has over 10,000 page views a month.
Since the launch of the website it has continually evolved and regularly has visitors from top universities from all over the world. Chromocyte has also gained many leading pharmaceutical companies as customers and provides these customers with a unique advertising opportunity.
In 2012 we created the ability for labs around the world to store their flow cytometry instrument configurations within the site and print off a poster including a barcode so that they could more easily jump to designing their flow cytometry experiments using the calculate area.
Inflecto Systems look forward to the future development and success of the website.
I have great pleasure in providing a reference for the work of Inflecto Systems Limited.
Chromocyte is a global online information and search resource for scientists, the initial concept for which was conceived by myself in the middle of 2009.
I formally appointed Inflecto Systems Ltd to develop the webpage and associated software architecture for the online searching capabilities in December 2009. They have performed this task to an exceptionally high level, on budget and within agreed time-frame despite the fact that the specifications needed changing on a number of occasions. A particularly strong feature of Chromocyte is the Content Management System (CMS) which allows us to add and delete content from the resource with exceptional ease. This has allowed us to respond to our Sponsors very quickly and has, undoubtedly, increased the number of entities that have agreed to pay for our services.
The website has attracted international interest and the product which Inflecto Systems delivered and continue to support is outstanding. Their abilities as software engineers and website designers have allowed them to provide exceptionally good results, with which I am delighted. There continuing support and responsiveness is also excellent and I therefore have no reservation in recommending Ross and Andy to you.
Quality Health is a Healthcare Commission approved national contractor and works for 360 Trusts throughout England on the National Patient and Staff Surveys. Their work covers Foundation Trusts, Acute Hospitals, Specialist Acute Trusts, PCTs, Mental Health Trusts, Ambulance Trusts, and SHAs - every part of the NHS.
In 2006 Inflecto Systems took over management and maintenance of Quality Health’s systems and shortly after developed integrations with an EMC Captiva Optical Mark Recognition system that allowed automatic recognition of scanned questionnaires. Over the coming years Inflecto Systems continued to provide day to day support and weekly improvements and upgrades to the Extranet. During this period Inflecto Systems were also contracted by Northgate to supply software for the initial pilot of the Patient Reportable Outcomes and Measures (PROMs) system. Quality Health were also working very closely with Northgate on the PROMs pilot and after the pilot Quality Health became a direct supplier of PROMs services.
Between 2006 and 2011 Quality Health had grown at a very rapid pace, the types of questionnaires they need to process had changed significantly and the workload was increasing year on year. The systems were struggling to cope with the vast amount of data being pushed through them along with the trend towards more complex survey requirements.
As Quality Health needed to start processing PROMs from end to end and the existing system was already under massive strain Inflecto recommended a complete rethink of Quality Health’s systems and proposed a project to replace all of the questionnaire processing systems.
It was recognised that the new system needed to be extremely flexible so that it could cope with both current and future survey programmes and as such the system was designed to be modular in nature. The system has basic core functionalities that can be enhanced, combined and extended by the end user via code extensions and workflows. The system includes a Visual Studio Add-In that allows end users to create workflows in a drag and drop fashion and develop custom code plug-ins that change the functionality of the system in key places allowing one system to process survey programmes that are very different.
The new system is composed of over 10 sub-systems and has been built utilising a Service Orientated Architecture (SOA). The sub-systems all work in concert with each other and key parts of the system are built in such a way to allow the system to scale out by adding further processing nodes.
The system also integrates with several key NHS systems such as the Demographics Batch Service (DBS) and the Health and Social Care Information Centre (HSIC) allowing Quality Health to automatically detect deceased patients or patients that have moved address and upload PROMs data directly to the government.
The system has become more secure as a whole by separating out the internal systems and the client facing systems with these communicating over a limited channel where sensitive data can only flow from the less secure portion of the system to the more secure internal portions of the system.
Over the years our systems have processed millions upon millions of NHS questionnaires and have undoubtedly assisted in the continual improvement of services across the NHS. Our partnership with Quality Health has been long standing and we have worked together on some extremely challenging projects with tight deadlines and requirements that can change very rapidly.
Their new questionnaire processing systems have in their first year collected feedback from approximately 2 million questionnaires.
Quality Health is a Care Quality Commission approved national contractor and works for 325 Trusts throughout England on the National Patient and Staff Surveys.
In 2006 Inflecto Systems worked with us to integrate our newly acquired scanning equipment with our bespoke Extranet system which handles the send out process and data collation of questionnaires. Inflecto Systems have since provided support for the Extranet.
We have had a relationship with Ross Mason since 2004 when he was working as the senior developer in the team responsible for designing and building the first release of our Extranet system. We have always found Ross conscientious, thorough and extremely helpful and we are happy to recommend both Ross and Inflecto Systems.
In August 2011 we completed the development phase of a system for U-Source. U-Source focus upon workforce management within the contact centre industry.
U-Source identified a need in the market for an affordable web based scheduling and forecasting system for contact centres and needed a technical partner to build their vision.
The system included:
It was developed as a web based .NET application.
The system is intuitive and easy to use, including for people with little or no previous experience of workforce management systems.
The system was launched globally in 2012. Inflecto Systems managed the system on behalf of U-Source until 2015 when we handed the system over to a third party to continue development.
Inflecto Systems were contacted by Northgate in partnership with Quality Health they won a large contract with the Department of Health to manage the Patient Reported Outcomes and Measures (PROMs) pilot.
Since Inflecto Systems had worked with Quality Health previously on similar systems and had experience and knowledge of dealing with NHS Patient questionnaires Inflecto was the ideal partner to develop the solution.
One of the major challenges involved with the project was the amount of disperse systems and companies involved in the project. Inflecto systems had to work in close conjunction with several different divisions within Northgate and several external suppliers and contractors to bring the project to a successful conclusion.
The system was developed as a web based .NET application which was hosted in Northgate’s data centre.
The final system included components to:
The system was delivered in two phases with the final phase going live in August 2009. The system now successfully manages large volumes of questionnaires. Every patient in the UK who has one of four surgical operations (general hernia, knee replacement, hip replacement or various vein surgeries) will receive two questionnaires which are managed and processed by the system. In the future it is likely that the service will be expanded to cover a much wider variety of procedures.
You can read more about the proms project on the NHS website
Inflecto Systems Ltd is providing Northgate Public Sector with bespoke Questionnaire Integrity checking functionality via the implementation of a .Net/SQL server based application. The first phase of implementation has been completed and is to be deployed into live operation shortly. This is part of a national (England) service, hosted within Northgate’s own data centre, that Northgate is providing to the Department of Health.